Problems with iCloud Email: Root Causes and Solutions

my iCloud not receiving emails
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Creating a new iCloud email address on an iPhone can result in a “Problem Turning On Mail” error message. At the same time, sending messages to a large number of people. Try turning on your email again if the first attempt fails.

However, it’s good to know that the problem can be solved by signing out of iCloud and signing back in.

Since 2012, iPhone users have been plagued by this error! When attempting to set up an iCloud email account on an iPhone, this error occurs. Disappointingly, despite restarts and software updates, the problem persists.

In the meantime, we’ve got the answer right here—and it couldn’t be easier.

How to Troubleshoot “Problem Activating Mail”

A quick check of Apple’s System Status page will reveal whether or not iCloud Mail is malfunctioning. When something is wrong, keep an eye out for a yellow sign.

You should wait until Apple’s system status indicates that iCloud or iCloud Mail is available (and working normally) before trying again.

iCloud must be signed out and re-entered.

Signing out of iCloud on your device and then signing back in should take care of this pesky problem. Most people who have encountered this error have found success with this solution.

If you sign out of your iCloud account, then sign back in, you will be able to create an email address at!

iCloud Signout: Here’s How:

  1. Go to Settings > [your name] > [your name] Take a Bow! (at the bottom)
  2. Enter your Apple ID password, and then tap the option to turn off your account.
  3. Make a list of the data that you want to keep a copy of on your own computer. It is safer to select everything, but it takes longer.

iCloud Sign-in Instructions:

  1. Take a look at your settings by going to Settings > General. Log in to your iPhone
  2. Enter the email address associated with your Apple ID, as well as the password for that account.
  3. Enter the verification code that was sent to your devices if necessary.
  4. Select Merge after you’ve entered your iPhone’s PIN code.
  5. Creating an iCloud email address is simple once you’ve successfully signed back in.
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Also read: iCloud Email not receiving Emails

Reasons why iCloud email does not work

iCloud email won’t work for a variety of reasons. The following are the details:

Addressing iCloud’s issues

Authenticity of an email address on a different domain cannot be confirmed by Apple. If an email address ending in,, or does not exist, you cannot send an email to that address. You may also need to do some research on your own to figure out which address is incorrect.

Sending an email to a large number of people

If you want to send an email with more than 500 recipients, you’ll have to use another email service. If you go over your storage limit, you may run into an iCloud email issue.

At the same time, sending messages to a large number of people.

You’re also limited to a maximum of 1,000 people. There is a 24-hour limit and a limit of 1,000 email messages. It’s okay if the recipients of your message aren’t all unique. Messages will be recorded in multiple ways. Whether you send 10 messages to 100 people or 1,000 messages to a single person, it makes no difference.

The attachment is enormous in size.

The total size of an email message, including both text and attachments, cannot exceed 20MB. This is in accordance with the instructions provided by Apple. Apple Mail has a Mail Drop feature that you can enable. Temporary files can be stored in iCloud for up to 5GB in size for each message.

iPhone, iPad, or iPod touch not able to access iCloud email

  • Make sure to follow the following instructions if you’re having trouble sending or receiving emails on Apple devices.
  • Make sure your Internet connection is strong. In order to access, open Safari on your iOS device (your country).
  • It’s also worth seeing whether or not you can access your iCloud email account’s emails on a Mac or PC. Visit for the same information.
  • Your iPhone, iPad or iPod touch’s settings for email should be checked. ‘ In Settings, select your name, then iCloud, and turn on email.
  • You should make sure that your device receives new data automatically. Activate Push on iOS 14 or later. To do the same, simply tap Settings. Fetch New Data can be found in the Accounts section of the mail app. On iOS 13 or earlier, go to Settings, Passwords & Accounts, and then Fetch New Data to enable the Push feature.
  • To ensure that the Push option is working properly, send yourself an email.
  • Toggle Push by selecting your iCloud account in Fetch New Data. Only one account can use the push option at a time.
  • Reboot your device.
  • Restart your device if the problem persists after disabling iCloud settings and reactivating them. After that, re-enable them.
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It is not possible to access iCloud mail through

You can try the steps below if you’re having trouble using to access your iCloud mail account:

  • IPad, Mac, and PC users can access their email through In lieu of this, use the iPhone’s built-in mail app instead.
  • Make sure your browser is up-to-date. Make sure you’re using the most recent version of Safari if you’re using that.
  • Make sure your browser’s cache is empty. 
  • Then choose Safari. Then there’s Safari’s Preferences. As an alternative, you can close Preferences by clicking on “Show develop menu.” When you’re in the Develop menu, select “Empty Caches.” Consult the help menu in your browser for specific instructions.

If you have questions about using iCloud Mail from a different Internet connection or location, contact your ISP (ISP). iCloud Mail may not be accessible if certain internet settings are inadvertently blocked.



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